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G2S Project Code: 2019-CA-83958
State: California
Fiscal Year: 2019
Grantee
STATE LIBRARY OF CALIFORNIA

Project Director
Director Name: Rebecca L. Wendt
Director Phone: 916-603-7181
Director Email: rebecca.wendt@library.ca.gov
General Information
Title: Resource Sharing for Californians
State Project Code:
Start Date: 10/01/2019
End Date: 09/30/2020
Abstract: This project delivered the resources and services of state government's main public research library in order to meet the information needs of the people of California. Working with California libraries statewide, the California State Library provides support to California's entire information network through reference and referral services; access to, preservation of, and enhancement of specialized collections; interlibrary loan; document delivery; government information services; and consultation upon request.
State Goal: Goal 4: Deliver Information & Services
Budget Information
LSTA
MATCH-State
MATCH-Other
Total
$809,881.74
$0.00
$0.00
$809,881.74
Intent(s)
Improve users’ ability to obtain and/or use information resources.
Government
Collection Development & Management
Activities
Activity Details
Title: Reference Services
Narrative: Answered subject/reference questions submitted by members of the public and employees of California state government. These questions were submitted in person and via web forms using the AltaRama reference tracking system, RefTracker as well as telephone, email, internet, postal services, and fax. The library also participated in the 24/7 legal reference services.
Intent: Improve users’ ability to obtain and/or use information resources.

Activity: Instruction
Mode: Consultation/drop-in/referral
Format: Combined in-person & virtual


Quantity
Total number of consultation/reference transactions: 20,799
Average number of consultation/reference transactions per month: 1,733


Partner Information
Organization Type of Partner Organization(s):
Libraries: Yes
Historical Societies or Organizations: No
Museums: No
Archives: No
Cultural Heritage Organization Multi-type: No
Preschools: No
Schools: No
Adult Education: No
Human Service Organizations: No
Other: No


Legal Type of Partner Organization(s):
Federal Government: Yes
State Government: No
Local Government (excluding school districts): No
School District: No
Non-Profit: No
Private Sector: No
Tribe/Native Hawaiian Organization: No


Beneficiaries
Is the activity directed at the library workforce: No
For a targeted group or for the general population: General


Locale
Is the activity state-wide: Yes
Specific Locations: No
Library Types
Public Libraries: 180
Academic Libraries: 200
SLAA: 0
Consortia: 0
Special Libraries: 86
School Libraries: 0
Other: 50
Activity Details
Title: Interlibrary Loan and Document Delivery
Narrative: Provided library materials to Californians across the state via interlibrary loan. Also provided photocopies and other format reproductions, and digital files of articles and documents (digital preferred) in lieu of lending physical materials through interlibrary loan.
Intent: Improve users’ ability to obtain and/or use information resources.

Activity: Content
Mode: Lending
Format: Combined physical & digital


Quantity
Total number of items circulated: 4,783
Average number of items circulated / month: 399
Total number of ILL transactions: 1,167
Average number of ILL transactions / month: 97


Partner Information
Organization Type of Partner Organization(s):
Libraries: Yes
Historical Societies or Organizations: No
Museums: No
Archives: No
Cultural Heritage Organization Multi-type: No
Preschools: No
Schools: No
Adult Education: No
Human Service Organizations: No
Other: No


Legal Type of Partner Organization(s):
Federal Government: Yes
State Government: No
Local Government (excluding school districts): No
School District: No
Non-Profit: No
Private Sector: No
Tribe/Native Hawaiian Organization: No


Beneficiaries
Is the activity directed at the library workforce: No
For a targeted group or for the general population: General


Locale
Is the activity state-wide: Yes
Specific Locations: No
Library Types
Public Libraries: 184
Academic Libraries: 200
SLAA: 0
Consortia: 0
Special Libraries: 84
School Libraries: 0
Other: 50
Activity Details
Title: Acquired materials for California State Library collections
Narrative: Acquired and added materials to the collections of the California State Library that support statewide information services, particularly in the area of government information. The government information services of the State Library connect all residents of the state with information on the activities of the federal and state governments, government-funded research, and e-government services, leading to a better-informed populace, and enhancing government transparency.
Intent: Improve users’ ability to obtain and/or use information resources.

Activity: Content
Mode: Acquisition
Format: Combined physical & digital


Quantity
Number of hardware acquired: 0
Number of software acquired: 0
Number of licensed databases acquired: 7
Number of print materials (books & government documents) acquired: 23,000
Number of electronic materials acquired: 0
Number of audio/visual units (audio discs, talking books, other recordings) acquired: 6


Partner Information
Organization Type of Partner Organization(s):
Libraries: No
Historical Societies or Organizations: No
Museums: No
Archives: No
Cultural Heritage Organization Multi-type: No
Preschools: No
Schools: No
Adult Education: No
Human Service Organizations: No
Other: No


Legal Type of Partner Organization(s):
Federal Government: No
State Government: No
Local Government (excluding school districts): No
School District: No
Non-Profit: No
Private Sector: No
Tribe/Native Hawaiian Organization: No


Beneficiaries
Is the activity directed at the library workforce: No
For a targeted group or for the general population: General


Locale
Is the activity state-wide: Yes
Specific Locations: No
Library Types
Public Libraries: 0
Academic Libraries: 0
SLAA: 0
Consortia: 0
Special Libraries: 0
School Libraries: 0
Other: 0
Activity Details
Title: Creating Original and Enhanced Catalog Records
Narrative: Added original and enhanced catalog records to OCLC's WorldCat for California state government tangible and electronic publications. Classified California state government publications according to the California documents classification system. California's 103 California document depositories (includes public, academic, legal, and special libraries) depend on the California State Library's cataloging and classification records to add cataloging records to their own catalogs and to classify their receipts of the California documents they receive from the Office of State Publishing or directly from state agencies.
Intent: Improve users’ ability to obtain and/or use information resources.

Activity: Content
Mode: Description
Format: Combined physical & digital


Quantity
Number of items made discoverable to the public: 5,311
Number of collections made discoverable to the public: 0
Number of metadata plans/frameworks produced/updated: 0


Partner Information
Organization Type of Partner Organization(s):
Libraries: Yes
Historical Societies or Organizations: No
Museums: No
Archives: No
Cultural Heritage Organization Multi-type: No
Preschools: No
Schools: No
Adult Education: No
Human Service Organizations: No
Other: No


Legal Type of Partner Organization(s):
Federal Government: Yes
State Government: No
Local Government (excluding school districts): No
School District: No
Non-Profit: No
Private Sector: No
Tribe/Native Hawaiian Organization: No


Beneficiaries
Is the activity directed at the library workforce: No
For a targeted group or for the general population: General


Locale
Is the activity state-wide: Yes
Specific Locations: No
Library Types
Public Libraries: 0
Academic Libraries: 0
SLAA: 0
Consortia: 0
Special Libraries: 0
School Libraries: 0
Other: 0
Project Outcomes
Project Outcomes
List any important outcomes or findings not previously reported:
Due to COVID-19 related building closures, in-person reference requests were not a possibility between March 20, 2020 and September 2020. However, because of increased availability online, the drop in reference services was not significant for more than a one month period. Despite much of the year being greatly impacted by a pandemic, the library's services were still much in demand.
Please briefly describe the importance of these outcomes and findings for future program planning:
Consistent usage numbers and complexity of reference questions received indicate the continued value of this project to the people of California.
Explain one or two of the most significant lessons learned for others wanting to adopt any facets of this project:
Service fulfilment is still possible during a pandemic-induced building closure. Services continued for Interlibrary Loan, Reference Services, and similar. Response times were also remarkably resilient even when staff were not in the normal workspace during stay at home orders and Californians continued to reach out to the library for assistance.
Do you anticipate continuing this project after the current reporting period ends:
Yes
Do you anticipate any change in level of effort in managing this project:
No
Explain:

Do you anticipate changing the types of activities and objectives addressed by the project:
No
Explain:

Was an evaluation conducted for this project:
No
Was a final written evaluation report produced:
No
Can the final written evaluation report be shared publicly on the IMLS website:
No
Was the evaluation conducted by project staff (either SLAA or local library) or by a third-party evaluator:
Third-Party
What data collection tools were used for any report outcomes and outputs:
Did you collect any media for the data:
What types of methods were used to analyze collected data:
Other:
How were participants (or items) selected:
What type of research design did you use to compare the value for any reported output or outcome:
Exemplary: No
Exemplary Narrative
Project Tags: interlibrary, reference, collecgtions