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G2S Project Code: 2017-AK-79570
State: Alaska
Fiscal Year: 2017
Grantee
Alaska Library Network

Project Director
Director Name: Steve Rollins
Director Phone: 907-786-1825
Director Email: sjrollins@alaska.edu
General Information
Title: Statewide Databases and Online Services
State Project Code: ILC-18-849-02
Start Date: 10/01/2016
End Date: 09/30/2018
Abstract: ALN Manages the databases found on the Statewide Library Electronic Doorway (SLED) in cooperation with the SLED Advisory Group and the Alaska State Library. Through EZ-Proxy (geo-location) or password authentication all residents in Alaska may access the resources. The virtual library offers a range of resources to all age groups and delivers these resources via the Internet to all regions of the state. Libraries with their limited budgets benefit directly from the program by gaining access to extensive resources and tutoring services that they would not normally be able to afford or provide. The Alaska Digital Library is a shared resource which is also managed by ALN and provides ebooks and audiobooks to approximately 93% of Alaska's population through member libraries.
State Goal: Goal 2 Content in Current and Emerging Formats
Budget Information
LSTA
MATCH-State
MATCH-Other
Total
$284,202.00
$522,380.00
$95,000.00
$901,582.00
Intent(s)
Improve users’ ability to obtain and/or use information resources.
General (select only for electronic databases or other data sources)
Activities
Activity Details
Title: Statewide Database License and Alaska Digital Library Collection Acquisition
Narrative:

The following services and databases were acquired with the project grant funds:

Services

  • Discovery Service for SLED

  • OCLC Proxy Server

Databases

  • Oxford Reference Premium

  • Heritage Quest 

  • Automotive Repair 

  • BrainPop

  • TERC

  • EBSCO Small Engine Repair

  • Gale Student Resources in Context

With the discovery search service on SLED, users can retrieve over 200 million records covering a myriad of subjects including medicine, engineering,business, art, philosophy, history, and education.  The materials also span different audiences,from elementary school students looking for picture books through college students doing research on scientific topics or adults seeking recommendations for novels to read.   SLED also provides comprehensive retrieval in that contemporary as well as historical resources are delivered in the same search.  For example, Alaska’s Digital Archives presents a wealth of historical photographs, albums, oral histories,moving images, maps, documents, physical objects, and other materials from libraries, museums, and archives throughout the state.  One of the more recent additions to SLED isScholarWorks@UA, the University of Alaska's Institutional Repository created to share research and works by UA faculty, students, and staff.  Graduate theses, both master’s and doctoral,along with white papers and research reports from the various research institutes of the university are among the types of sources found inScholarWorks@UA, and thus available through SLED.

While anyone, anywhere, can search SLED only the residents of Alaska have access to the commercially produced publications like scholarly journals, newspapers, and magazines that have been licensed for SLED. With additional funding support from the University of Alaska, the Alaska State Library, and the state of Alaska, SLED delivers information at the cost of $1.08 per resident per year.

SLED offers many services and provides access to an expanding collection of resources. Here are just a few:

  • Educational videos for school children.

  • Websites to learn a foreign language.

  • Access to a wealth of digital images documenting Alaska’s history and culture.

  • Online tutoring services for elementary through intro-level college students.

  • Test preparation for high school equivalency, college entrance tests, graduate schools, professional school entrance tests, or civil service exams.

  • Online reference books from Oxford University Press.

  • Do-it-yourself guides for auto and small engine repair, crafts, and home improvements.

  • Genealogy resources for researching family ancestry.

In addition, the SLED discovery service will access the high-quality websites selected by the SLED volunteers that are included in the topical research guides.  These guides, produced by librarians in Alaska as well as other colleges and universities in the U.S.,are fully indexed and findable on SLED.   

The ALN Director coordinated the acquisition of books for the Alaska Digital Library (through Overdrive).

Monthly carts of $500 each were selected and purchased in the areas of

  • Non-Fiction

  • Children & Young Adult

  • Fiction (Romance, Western, Historical Fiction, Literature, etc.)

  • Fiction (Mystery, Horror, Fantasy, Sci-Fi, etc.)

Weekly carts of $500 were purchased to maintain a healthy holds queue.

Special purchases were made for statewide reading programs, the Battle of the Books, and for always accessible audiobooks.

See ADLpolicies.pdf for specific details of process.

Finally, a role of ALN and SLED volunteers is to evaluate existing resources for their effectiveness. During February and March the team reviewed the existing Testing and Education Reference Center (TERC) which has had diminishing usage. A comparable product was reviewed, Learning Express. Learning Express will be the new "testing" resource for the next fiscal year. An example of the evaluation process for Learning Express can be found in the SLEDeval.pdf found in Additional Materials.


Intent: Improve users’ ability to obtain and/or use information resources.

Activity: Content
Mode: Acquisition
Format: Digital


Quantity
Number of hardware acquired: 0
Number of software acquired: 2
Number of licensed databases acquired: 7
Number of print materials (books & government documents) acquired: 0
Number of electronic materials acquired: 4,891
Number of audio/visual units (audio discs, talking books, other recordings) acquired: 0


Partner Information
Organization Type of Partner Organization(s):
Libraries: No
Historical Societies or Organizations: No
Museums: No
Archives: No
Cultural Heritage Organization Multi-type: No
Preschools: No
Schools: No
Adult Education: No
Human Service Organizations: No
Other: No


Legal Type of Partner Organization(s):
Federal Government: No
State Government: No
Local Government (excluding school districts): No
School District: No
Non-Profit: No
Private Sector: No
Tribe/Native Hawaiian Organization: No


Beneficiaries
Is the activity directed at the library workforce: No
For a targeted group or for the general population: General


Locale
Is the activity state-wide: Yes
Specific Locations: No
Library Types
Public Libraries: 90
Academic Libraries: 12
SLAA: 1
Consortia: 3
Special Libraries: 16
School Libraries: 322
Other: 0

Activity Details
Title: Circulation, Access, and Usage of Databases and Online Resources
Narrative: The Alaska Library Network, the Alaska State Library, the University of Alaska - Anchorage, and the Statewide Library Electronic Doorway (SLED) all assist in making SLED a useful and responsive resource.

EZ-Proxy was utilized to provide Geo-Authentication to most users. Authentication assistance is provided through an 800# or an online form.

The Discovery Service connects most databases on SLED so that they can be all searched from one screen.

Help for the databases is offered through an email form (https://help.aklib.net/).

Promotion is a team effort including, but not limited to email tips, flyers and posters, bookmark, videoconferences, and conference programming.

Statistics are maintained for the databases and details can be found in the Additional Materials section.

The Alaska Digital Library offers authentication through a library's online catalog (when possible) or through Overdrive's Library Card Manager.

Overdrive has a ticket support system to handle technical issues. Staff at member libraries must mediate any problem that a patron may have.

Statistics are made available on a monthly and yearly basis.

More information can be found in the ADL-prefixed files in Additional Materials.


Intent: Improve users’ ability to obtain and/or use information resources.

Activity: Content
Mode: Lending
Format: Digital


Quantity
Total number of items circulated: 442,277
Average number of items circulated / month: 36,856
Total number of ILL transactions: 0
Average number of ILL transactions / month: 0


Partner Information
Organization Type of Partner Organization(s):
Libraries: No
Historical Societies or Organizations: No
Museums: No
Archives: No
Cultural Heritage Organization Multi-type: No
Preschools: No
Schools: No
Adult Education: No
Human Service Organizations: No
Other: No


Legal Type of Partner Organization(s):
Federal Government: No
State Government: No
Local Government (excluding school districts): No
School District: No
Non-Profit: No
Private Sector: No
Tribe/Native Hawaiian Organization: No


Beneficiaries
Is the activity directed at the library workforce: No
For a targeted group or for the general population: General


Locale
Is the activity state-wide: Yes
Specific Locations: No
Library Types
Public Libraries: 90
Academic Libraries: 12
SLAA: 1
Consortia: 3
Special Libraries: 16
School Libraries: 322
Other: 0
Project Outcomes
Project Outcomes
List any important outcomes or findings not previously reported:
Detailed statistics for the statewide database resources are compiled by the Grants & Statistics Librarian at the Alaska State Library and are available at: https://www.aklib.net/statistics/. The satisfaction rates for the online Live Homework Help tutoring sessions consistently are at 95%-98% as illustrated in the April 2018 Report: Are you glad your organization offers this service? 98% Would you recommend this service to a friend? 98% Is this service helping you complete your homework assignments? 98% Is this service helping you improve your grades? 97% Is this service helping you be more confident about your school work? 96% There are thousands of positive comments about the Live Homework Help program demonstrating the need for the service and the high quality tutoring that is provided. Here is a sample Comments (Grade) i feel very good about greatest common factors now! (5th) I really appreciated the patience and kindness of my tutor. He was really understanding, and whenever I got something wrong he didn't get angry with me. I would highly request this to anyone with any questions on anything. (6th) This actually helped me finish my algebra. (7th) He helped me grasp the concept of undefined slopes (8th) I really love this online tutoring! It really helps me edit and revise my essays! (10th) Helped me work through a problem, step-by-step, and now I completely understand what I am doing (11th) I was amazed at how easily I could get professional assistance with my mathematics. I can't even get my geometry teacher's attention in school because he is always talking about Star Wars or something totally random. I should make a book of all the things he talks about. Geometry would not be in that book. ^_^ Thanks! (11th) Nice words of encouragement. Made me feel more confident (College - Intro) This service has saved my tail quite a few times. (College - Intro) Christina L. was very helpful! She not only answered the questions I came with, but she made several very important suggestions to me that I'm glad I had gotten! My resume will be very much improved by the time I revise my resume in accordance with her recommendations! :) (Adult) Very good tutor. Helped me with explaining concepts to me in a clear and slow manner! (Adult) A User Satisfaction and Use Survey for the Alaska Digital Library offered the following results from about 343 respondents: 173 Extremely satisfied 50.44% 124 Satisfied 36.15% 41 It is OK 11.95% 3 Dissatisfied.87% 2 Extremely dissatisfied .58% Additional survey results are available in the ADLsatisfaction.pdf attachment. There were 18,373 unique users checking out 442,277 items for FY18.
Please briefly describe the importance of these outcomes and findings for future program planning:
BrainPOP helps students succeed in the primary and middle schools by providing high quality instructional videos. Small Engine Repair and Auto Repair assists full time and DIY mechanics in their work with fixing motors for boats, four-wheelers, snow machines, outdoor power equipment and automobiles. The Live Homework Help program has been very successful in assisting students with their studies and projects. The students regularly report on the high value of the service and the need to continue the program. While the service is usually used for tutoring for STEM education, the service also provides tutoring in writing and social studies. The service is highly regarded by the students in all grades including college introductory courses. For the Alaska Digital Library (ADL) we found that 75.95% of the users surveyed "only read ebooks or audiobooks" or "mostly read ebooks or audiobooks. ADL is the primary supplier of ebooks and audiobooks for the public libraries of Alaska. We will need to explore ways to keep wait times down and to provide a diversity of materials.
Explain one or two of the most significant lessons learned for others wanting to adopt any facets of this project:
Differences in authentication between databases can be a challenge.
Do you anticipate continuing this project after the current reporting period ends:
Yes
Do you anticipate any change in level of effort in managing this project:
No
Explain:

Do you anticipate changing the types of activities and objectives addressed by the project:
No
Explain:

Was an evaluation conducted for this project:
No
Was a final written evaluation report produced:
No
Can the final written evaluation report be shared publicly on the IMLS website:
No
Was the evaluation conducted by project staff (either SLAA or local library) or by a third-party evaluator:
Third-Party
What data collection tools were used for any report outcomes and outputs:
Did you collect any media for the data:
What types of methods were used to analyze collected data:
Other:
How were participants (or items) selected:
What type of research design did you use to compare the value for any reported output or outcome:
Exemplary: No
Exemplary Narrative
Project Tags: statewide databases, statewide services