Activity Details
Title: Immigration and Citizenship Services, Great Plains Literacy Council and Southern Prairie Library System
Narrative: Great Plains Literacy Council (GPLC) and Southern Prairie Library System are located in rural southwest Oklahoma near the Texas border with a growing non-English speaking population. In the fourth year of the Immigration and Citizenship project, the literacy council assisted twelve community members to achieve citizenship making a total of 50 new citizens during the past four years.
In the fourth year of the project, twenty-six non-native adult learners requested assistance to reach citizenship goals. Following reading assessments to determine the level of curriculum to use, immigrants were offered one-to-one tutor sessions to prepare them to understand and respond to the civics portion of the test and to pass the interview portion of the naturalization process. Tutors used materials written especially for the naturalization process including Lynne Weintraub’s citizenship series along with civics flash cards for the naturalization test and other resources from the official United States Citizenship and Immigration Services (USCIS) website.
Two libraries, Altus Public Library and Hollis Public Library, under the Southern Prairie Library System collaborated with the GPLC providing facilities, computer access, tutoring space, supplies and equipment, and administrative and financial assistance for all literacy program activities. Bi-lingual staff provided language assistance when necessary. Both libraries also dedicated areas of the library as Citizenship Corners as described on the United States Citizenship and Immigration Services (USCIS) website. This area featured an assortment of citizenship materials along with computers designated and bookmarked to providing assistance to immigrants.
One-to-one tutoring occurred with twenty-six matched pairs (tutor/immigrant learner) working toward naturalization. Forty-eight weekly sessions resulted in more than 1,248 hours of tutoring directed specifically towards citizenship. Additionally, there were twenty-four 90 minute Naturalization Information 101 sessions with an average attendance of six.
Of the fourteen learners who achieved citizenship, and two who filed applications, 100% showed at least four grade level improvements on the Wide Range Achievement Test when post-tested. One hundred percent of the same students demonstrated increased confidence in interview responses.
The project director reported that continuing to offer the USCIS Naturalization programs four times per year in both English and Spanish made a positive impact on local immigrants seeking citizenship. Those who attended conversed freely with the USCIS Community Relations Officer who encouraged them to use their English skills whenever possible to improve their English.
Public relations outreach efforts, including community presentations, newspapers, displays, newsletters, multiple radio stations, and cable television resulted in reaching a potential audience of more than 30,000.The media increased awareness and informed the community about the naturalization process.
Best practices utilized by the program included library tours, designated computers bookmarked with desktop icons, role play of mock interviews, submission of feature stories about new citizens to the media, recognition ceremonies, and providing voter information.
The value of the program was illustrated by comments from program participants.
"Attending this ESL class has changed my life. I feel that it now has more meaning because becoming a citizen has been a dream of mine since I came to this country."—I. Fernandez, Mexico
"I am so happy that these type of programs are available for those of us who want something better for our lives. We have come to this country to try make a better life for our families and to have a safe place to raise our children. This is the reason that I want to become a citizen." A. Julian, Mexico
Intent: Improve users’ ability to participate in their community.
Activity: Instruction
Mode: Program
Format: In-person
Other: One on one tutor sessions
Quantity
Session length (minutes): 60
Number of sessions in program: 1
Average number in attendance per session: 1
Number of times program administered: 585
Partner Information
Organization Type of Partner Organization(s):
Libraries: No
Historical Societies or Organizations: No
Museums: No
Archives: No
Cultural Heritage Organization Multi-type: No
Preschools: No
Schools: No
Adult Education: No
Human Service Organizations: No
Other: No
Legal Type of Partner Organization(s):
Federal Government: Yes
State Government: No
Local Government (excluding school districts): No
School District: No
Non-Profit: No
Private Sector: No
Tribe/Native Hawaiian Organization: No
Beneficiaries
Is the activity directed at the library workforce: No
For a targeted group or for the general population: Targeted
Geographic community of the targeted group: Rural
For what age groups: 18-25 years
26-49 years
50-59 years
60-69 years
70+ years
For what economic types: Economic Not Applicable
For what ethnicity types: Asian
Hispanic
Is the activity directed at families: No
Is the activity directed at intergenerational groups: No
Is the activity directed at immigrants/refugees: Yes
Is the activity directed at those with disabilities: No
Limited functional literacy or informational skills: No
Is the activity category not already captured: No
Locale
Is the activity state-wide: No
Specific Locations: Yes
Name: ALTUS PUBLIC LIBRARY
Address: 421 N. Hudson
City: Altus
State: OK
Zip: 73521
Name: GREAT PLAINS LITERACY COUNCIL
Address: 421 N. HUDSON ST.
City: ALTUS
State: OK
Zip: 73521
Name: HOLLIS PUBLIC LIBRARY
Address: 201 W Broadway
City: Hollis
State: OK
Zip: 73550
Name: SOUTHERN PRAIRIE LIBRARY SYSTEM
Address: 421 N. HUDSON
City: ALTUS
State: OK
Zip: 73521
Question 1: I learned something by participating in this library activity.
Strongly Agree: 26
Agree: 0
Neither Agree nor Disagree: 0
Disagree: 0
Strongly Disagree: 0
Non-Response: 0
Question 2: I feel more confident about what I just learned.
Strongly Agree: 26
Agree: 0
Neither Agree nor Disagree: 0
Disagree: 0
Strongly Disagree: 0
Non-Response: 0
Question 3: I intend to apply what I just learned.
Strongly Agree: 26
Agree: 0
Neither Agree nor Disagree: 0
Disagree: 0
Strongly Disagree: 0
Non-Response: 0
Question 4: I am more aware of resources and services provided by the library.
Strongly Agree: 26
Agree: 0
Neither Agree nor Disagree: 0
Disagree: 0
Strongly Disagree: 0
Non-Response: 0
Question 5: I am more likely to use other library resources and services.
Strongly Agree: 26
Agree: 0
Neither Agree nor Disagree: 0
Disagree: 0
Strongly Disagree: 0
Non-Response: 0
Activity Details
Title: Immigration and Citizenship Services, Bartlesville Public Library Literacy Services and Bartlesville Public Library
Narrative: Bartlesville Public Library Literacy Services (BPLLS) and Bartlesville Public Library (BPL) offered a variety of instructional options and resources to non-native speakers in Washington County. Classes and one-to-one tutoring helped students learn English, practice conversational skills, and study for the citizenship test.
During the grant period, 83 English Language Learner (ELL) benefited from BPLLS. Forty-four learners and volunteer tutors were paired to work together. The same learners also participated in 90 two-hour classes. Additionally, a two-hour Conversation Class met for 45 sessions with seventeen regularly attending.
The project assistant taught classes in health literacy, computer literacy and parent/child readiness in which ELLs were included. Students were encouraged to participate in community activities with class trips made to the local history museum, a high school concert, restaurants and naturalization ceremonies.
Immigrants from eleven countries participated in English instruction. As was the case in 2017, the Hispanic population was the largest demographic in 2018.
All English language learners were pre and post-tested with either the Wide Range Achievement Test or Basic English Skills Test as required by the Oklahoma Department of Libraries (ODL). Eighty assessments were administered during the grant period. Post assessments revealed that of the 32 who were post-tested, 100% made gains, and of those, 85% showed improvement of at least one grade level.
The success of the program was evaluated using goals met and increased scores on post-tests. Four participants received their United States citizenship, and an additional three participants were in the process. Additionally, 100% of the participants demonstrated success on online practice tests and 100% reported increased confidence in interview skills.
BPLLS made public awareness an integral part of their effort, not only to recruit learners and volunteers, but to increase community awareness. Outreach efforts included social media, Face Book Live, YouTube and other virtual venues, articles in the Bartlesville Examiner-Enterprise, radio presentations, library displays, and weekly spots on the local Cable One bulletin board. The combined outreach efforts led to an increased number of inquiries about available library literacy services by both phone and walk-ins.
Library staff and board members improved their knowledge of the Citizenship and Immigration project by receiving regular updates from the program director. Through these meetings, library staff learned how to assist individuals who wanted and needed information about the Citizenship and Immigration services available at Bartlesville Public Library.
According to a library staff, “Those who seek to become citizens or are interested in learning English as their second language are met with a knowledgeable and helpful staff who provide information and resources to attain success.”—K. Inman
The literacy program’s AmeriCorps VISTA staff member said, “The AmeriCorps vision strives to assist programs that help to raise the communication, education and poverty level of the under served in the community. As a VISTA worker it is my desire to increase the general knowledge of these programs in the community, as well as to increase the student, teacher and volunteer ratios. This program helped fulfill that vision.”—J. Elmore, Americorps VISTA
The benefit of the Citizenship and Immigration project may have been best expressed by the director of Casa Hispana, herself a new citizen. “Partnership is the master of help, and our journey is to fulfill the needs of the participants. I really appreciate what BPL Literacy Services does for the Hispanic community. It takes time, effort and patience to teach a foreign language to an adult learner and help them reach their citizenship goal. How magical it is when you see people achieve citizenship!”—M. Cappelletti
Intent: Improve users’ ability to participate in their community.
Activity: Instruction
Mode: Program
Format: In-person
Other: One to one tutoring sessions and small group instruction.
Quantity
Session length (minutes): 120
Number of sessions in program: 1
Average number in attendance per session: 25
Number of times program administered: 45
Partner Information
Organization Type of Partner Organization(s):
Libraries: No
Historical Societies or Organizations: No
Museums: No
Archives: No
Cultural Heritage Organization Multi-type: No
Preschools: No
Schools: No
Adult Education: No
Human Service Organizations: No
Other: No
Legal Type of Partner Organization(s):
Federal Government: Yes
State Government: No
Local Government (excluding school districts): No
School District: No
Non-Profit: No
Private Sector: No
Tribe/Native Hawaiian Organization: No
Beneficiaries
Is the activity directed at the library workforce: No
For a targeted group or for the general population: Targeted
Geographic community of the targeted group: Rural
For what age groups: 18-25 years
26-49 years
50-59 years
60-69 years
70+ years
For what economic types: Economic Not Applicable
For what ethnicity types: Asian
Hispanic
Is the activity directed at families: No
Is the activity directed at intergenerational groups: No
Is the activity directed at immigrants/refugees: Yes
Is the activity directed at those with disabilities: No
Limited functional literacy or informational skills: Yes
Is the activity category not already captured: No
Locale
Is the activity state-wide: No
Specific Locations: Yes
Name: BARTLESVILLE PUBLIC LIBRARY
Address: 600 S JOHNSTONE
City: BARTLESVILLE
State: OK
Zip: 74003
Name: BARTLESVILLE PUBLIC LIBRARY LITERACY SERVICES
Address: 600 S. JOHNSTON AVE.
City: BARTLESVILLE
State: OK
Zip: 74003
Name: Casa Hispana
Address: 508 E 5th St.
City: Bartlesville
State: OK
Zip: 74003
Question 1: I learned something by participating in this library activity.
Strongly Agree: 96
Agree: 3
Neither Agree nor Disagree: 0
Disagree: 0
Strongly Disagree: 0
Non-Response: 8
Question 2: I feel more confident about what I just learned.
Strongly Agree: 99
Agree: 0
Neither Agree nor Disagree: 0
Disagree: 0
Strongly Disagree: 0
Non-Response: 8
Question 3: I intend to apply what I just learned.
Strongly Agree: 21
Agree: 0
Neither Agree nor Disagree: 0
Disagree: 0
Strongly Disagree: 0
Non-Response: 86
Question 4: I am more aware of resources and services provided by the library.
Strongly Agree: 107
Agree: 0
Neither Agree nor Disagree: 0
Disagree: 0
Strongly Disagree: 0
Non-Response: 0
Question 5: I am more likely to use other library resources and services.
Strongly Agree: 107
Agree: 0
Neither Agree nor Disagree: 0
Disagree: 0
Strongly Disagree: 0
Non-Response: 0
Activity Details
Title: Immigration and Citizenship Services, Oklahoma City University Teaching English to Speakers of Other Languages Program and Metropolitan Library System
Narrative: Oklahoma City University (OCU) Master of Arts Program in Teaching English to Speakers of Other Languages (MA TESOL) and Metropolitan Library System (MLS) of Oklahoma County
During the third year of participation in the Citizenship and Immigration Project, the OCU Master of Arts Program in Teaching English to Speakers of Other Languages continued the unique collaboration with Metropolitan Library System of Oklahoma County, to provide civics-based citizenship English classes in area libraries.
There were weekly Citizenship and Immigration classes at Edmond Public Library, Southern Oaks Public Library and The Village Public Library where, on average, 10-12 students participated in each class. Participants originated from a variety of countries: Mexico—31, Colombia—3, China—3, Iran—1, Malaysia—1, Korea—2, Burma—2, Panama—1, Pakistan—4, Haiti—2, Saudi Arabia—2.
Flash cards and other United States Citizenship and Immigration Services (USCIS) materials were used in each session. Oral and writing practice gave learners the opportunity to become familiar with the activities that would be required of them when meeting with the immigration officer. Instructors also relied on games and instructional technology such as “Kahoot” to test the learners in an enjoyable way. Student progress was measured using the Comprehensive Adult Student Assessment System (CASAS), where post-test results indicated 92% increase of knowledge.
As a result of the combined efforts of the university and library system, the program caught the attention of the Office of Citizenship at United States Citizenship and Immigration Services (USCIS). According to D. McParland (USCIS), “ this collaboration is a unique approach in promoting citizenship awareness by not only providing outreach to the community on the US naturalization exam, but also as a means to further professionalize the teaching of citizenship English through the development of instructors." (a conversation between the UCO instructor and USCIS representative Oklahoma Literacy Coalition Conference, August, 2017).
The Institute of Museum and Library Services (IMLS) grant has resulted in well-trained instructors working in supportive library environments that promote a focus on quality citizenship, English instruction, and the satisfaction of the learners. One learner at the Southern Oaks Library stated that the classes were "very good, awesome class, thank you. I understood everything."
Publicity for the project was included in the MLS staff newsletter, Shelf Life, where V. Garten wrote, "Today’s library is an evolving atmosphere and librarians are equipped with new technologies and perhaps more opportunities than ever before to create lifelong library members. With a growing immigrant population in the United States, libraries offer key services to new Americans, such as local literacy programs." —Shelf Life 11/15/17
Community awareness increased when the Telemundo television network became interested in the project. Student, I. Velasquez, a director of Tyler Media Services arranged for interviews with reporters from Telemundo and Univision.
In addition to providing space for classes, each of the library sites had well-stocked Citizenship Corners to help participants gain access to additional information. Application forms, course textbooks, civics flash cards as well as language aids were available at each of the libraries. Immigrants were directed to the USCIS website and website information was included in the lessons. Learners were encouraged to access the USCIS site with cell phones or laptops.
Fifty-one immigrants participated in the classes offered in the MLS libraries. By September, 2018, four individuals confirmed that they took or would be taking the naturalization test, and three were waiting biometrics.
According to Dr Robert Griffin, OCU Instructor of the Master of Arts Program in Teaching English to Speakers of Other Languages, “The support of ODL and the collaboration with the enthusiastic staff at metro libraries was key to this strategic initiative. OCU capitalized on these partnerships when applying for a national USCIS Instruction grant. If our proposal is funding we will be able to further support organizations that provide citizenship instruction and naturalization application assistance to lawful permanent residents (LPRs).”
In September 2018, OCU received notification that it was awarded a grant from USCIS.
Intent: Improve users’ ability to participate in their community.
Activity: Instruction
Mode: Program
Format: In-person
Quantity
Session length (minutes): 90
Number of sessions in program: 1
Average number in attendance per session: 24
Number of times program administered: 34
Partner Information
Organization Type of Partner Organization(s):
Libraries: No
Historical Societies or Organizations: No
Museums: No
Archives: No
Cultural Heritage Organization Multi-type: No
Preschools: No
Schools: No
Adult Education: No
Human Service Organizations: No
Other: No
Legal Type of Partner Organization(s):
Federal Government: Yes
State Government: No
Local Government (excluding school districts): No
School District: No
Non-Profit: No
Private Sector: No
Tribe/Native Hawaiian Organization: No
Beneficiaries
Is the activity directed at the library workforce: No
For a targeted group or for the general population: Targeted
Geographic community of the targeted group: Urban
Suburban
For what age groups: 18-25 years
26-49 years
50-59 years
60-69 years
70+ years
For what economic types: Economic Not Applicable
For what ethnicity types: Asian
Hispanic
Is the activity directed at families: No
Is the activity directed at intergenerational groups: No
Is the activity directed at immigrants/refugees: Yes
Is the activity directed at those with disabilities: No
Limited functional literacy or informational skills: Yes
Is the activity category not already captured: No
Locale
Is the activity state-wide: No
Specific Locations: Yes
Name: EDMOND LIBRARY
Address: 10 S BLVD
City: Edmond
State: OK
Zip: 73034
Name: METROPOLITAN LIBRARY SYSTEM
Address: 300 PARK AVE
City: Oklahoma City
State: OK
Zip: 73102
Name: OKLAHOMA CITY - SOUTHERN OAKS LIBRARY
Address: 6900 S Walker
City: Oklahoma City
State: OK
Zip: 73139
Name: Oklahoma City University MA TESOL Program
Address: 2501 N Blackwelder
City: Oklahoma City
State: OK
Zip: 73106-1493
Name: VILLAGE LIBRARY
Address: 10307 N Pennsylvania
City: Village
State: OK
Zip: 73120
Question 1: I learned something by participating in this library activity.
Strongly Agree: 0
Agree: 51
Neither Agree nor Disagree: 0
Disagree: 0
Strongly Disagree: 0
Non-Response: 0
Question 2: I feel more confident about what I just learned.
Strongly Agree: 0
Agree: 51
Neither Agree nor Disagree: 0
Disagree: 0
Strongly Disagree: 0
Non-Response: 0
Question 3: I intend to apply what I just learned.
Strongly Agree: 0
Agree: 51
Neither Agree nor Disagree: 0
Disagree: 0
Strongly Disagree: 0
Non-Response: 0
Question 4: I am more aware of resources and services provided by the library.
Strongly Agree: 0
Agree: 51
Neither Agree nor Disagree: 0
Disagree: 0
Strongly Disagree: 0
Non-Response: 0
Question 5: I am more likely to use other library resources and services.
Strongly Agree: 0
Agree: 51
Neither Agree nor Disagree: 0
Disagree: 0
Strongly Disagree: 0
Non-Response: 0
Activity Details
Title: Immigration and Citizenship Services, Rogers County Literacy Council and Claremore Public Library
Narrative: Rogers County Literacy Council (RCLC)
Prior to the award of a Citizenship and Immigration grant from Oklahoma Department of Libraries (ODL), RCLC offered basic literacy tutoring and English as a Second Language (ESL) instruction. The Institute of Museum and Library Services (IMLS) funding provided resources for a new partnership between RCLC and Will Rogers Library that added citizenship classes to the already successful literacy program.
Sixteen immigrant learners representing five countries, enrolled in the newly available citizenship classes.
Instruction was provided at Claremore Will Rogers Library, Catoosa Public Library, Claremore Community Center, St. Cecilia Catholic Church, First Methodist Church of Claremore, Grand Lake Bank of Catoosa, and Northeast Area Technology Center of Claremore.
Instructions focused on improving reading, speaking, and comprehending English, learning civics, and practicing for the citizenship test and interview. English/Spanish picture dictionaries and English picture dictionaries helped students improve language skills and supported verbal improvement.
The instructor provided quizzes that were self-graded and discussed intermittently during the program. At the end of each class, the instructor asked for feedback about particular problems and concerns so the topics could be addressed in the next class.
Learners improved speaking and understanding English by oral questioning and answering, using flash cards, taking turns reading aloud from texts, and participating in mock interviews. Mock interviews proved especially effective in helping learners improve their confidence in the interview process.
RCLC dedicated a laptop to the program to help students use the USCIS website for information and to access practice tests. Learners were also able to practice for the test using the USCIS site on their smartphones.
All sixteen learners improved their skills in speaking, reading and writing in English, and all sixteen learners were successful using the on-line practice tests. An interpreter was available to facilitate comprehension of complex ideas and topics.
The instructor reported that all learners were enthusiastic about continuing to study and/or review class information so they could attain citizenship. The common thread among all learners was their fervent wish to become American citizens. “Learners were engaged, inquisitive, excited and proud to be involved.” M. Brown, instructor with RCLC
Several class participants relayed the frustration they encountered when previously seeking information and assistance.
“I had asked at the library, at church, and asked friends about citizenship classes many times, but no one knew of any classes.” M. Warman, Italy
“I had hoped, for years, to find a class like this. I didn’t know that I should have asked at the library and I didn’t know about the literacy council.” U. Green, Germany
The partnership between RCLC and the library included educating librarians at Claremore and Catoosa. Librarians learned about the three parts of the citizenship test including civics, English literacy, and preparedness for the USCIS interview. Library staff also received information and print materials from the USCIS course “Wrong Help Can Hurt.” Community organizations including RCLC, Tulsa YWCA, and Catholic Charities were identified as agencies for librarians to refer immigrants needing assistance.
“For the first time we were able to actually help patrons who inquired about citizenship with real information about the classes and USCIS offerings.” T. Cassity, Will Rogers Library
Citizenship Corners were created in both library locations to offer resources to individuals interested in becoming citizens. Catoosa Public Library installed a permanent glass case with USCIS materials. Will Roger Library in Claremore allocated significant shelf space. Both libraries posted contact information for RCLC and schedules of citizenship classes.
The community was informed about the grant, Citizenship Corners, and classes through digital media, articles in the Claremore Progress, flyers, and outreach to local churches, schools, and restaurants. An estimated 57,295 individuals had access to information about the project.
Community members expressed interest in the efforts as many knew individuals who could benefit from the new services. The RCLC director reported that when staff described the enthusiasm and heartfelt loyalty to the United States that learners displayed, community members were sometimes surprised and always thankful.
As a result of the project, one learner applied for citizenship and received the appointment for the interview from USCIS. Five participants reported that they were confident in taking the test as soon as they were able to pay the application fees, and five participants reported they hoped to continue attending classes to improve their English (speaking, reading and writing). These individuals felt they would be ready to take the test within the next twelve months. Participants who joined the class later in the year hoped to continue with the classes to improve their English and learn what was needed to take and pass the citizenship test.
The importance of the RCLC citizenship and immigration project may be best expressed by the following statement from one of the class participants.
“I have wanted to become a citizen for years, but needed help with my English and with the answers I needed to know. I was so happy to find this class.” A. Solis, Mexico
Intent: Improve users’ ability to participate in their community.
Activity: Instruction
Mode: Program
Format: In-person
Quantity
Session length (minutes): 115
Number of sessions in program: 1
Average number in attendance per session: 3
Number of times program administered: 10
Partner Information
Organization Type of Partner Organization(s):
Libraries: No
Historical Societies or Organizations: No
Museums: No
Archives: No
Cultural Heritage Organization Multi-type: No
Preschools: No
Schools: No
Adult Education: No
Human Service Organizations: No
Other: No
Legal Type of Partner Organization(s):
Federal Government: Yes
State Government: No
Local Government (excluding school districts): No
School District: No
Non-Profit: No
Private Sector: No
Tribe/Native Hawaiian Organization: No
Beneficiaries
Is the activity directed at the library workforce: No
For a targeted group or for the general population: Targeted
Geographic community of the targeted group: Urban
Suburban
Rural
For what age groups: 18-25 years
26-49 years
50-59 years
60-69 years
70+ years
For what economic types: Economic Not Applicable
For what ethnicity types: Asian
Hispanic
Is the activity directed at families: No
Is the activity directed at intergenerational groups: No
Is the activity directed at immigrants/refugees: Yes
Is the activity directed at those with disabilities: No
Limited functional literacy or informational skills: Yes
Is the activity category not already captured: No
Locale
Is the activity state-wide: No
Specific Locations: Yes
Name: CATOOSA PUBLIC LIBRARY
Address: 105 E OAK
City: CATOOSA
State: OK
Zip: 74015
Name: CLAREMORE - WILL ROGERS LIBRARY
Address: 1515 NORTH FLORENCE AVE
City: CLAREMORE
State: OK
Zip: 74017
Name: ROGERS COUNTY LITERACY COUNCIL
Address: 1515 FLORENCE AVE.
City: CLAREMORE
State: OK
Zip: 74017
Question 1: I learned something by participating in this library activity.
Strongly Agree: 16
Agree: 0
Neither Agree nor Disagree: 0
Disagree: 0
Strongly Disagree: 0
Non-Response: 0
Question 2: I feel more confident about what I just learned.
Strongly Agree: 16
Agree: 0
Neither Agree nor Disagree: 0
Disagree: 0
Strongly Disagree: 0
Non-Response: 0
Question 3: I intend to apply what I just learned.
Strongly Agree: 16
Agree: 0
Neither Agree nor Disagree: 0
Disagree: 0
Strongly Disagree: 0
Non-Response: 0
Question 4: I am more aware of resources and services provided by the library.
Strongly Agree: 16
Agree: 0
Neither Agree nor Disagree: 0
Disagree: 0
Strongly Disagree: 0
Non-Response: 0
Question 5: I am more likely to use other library resources and services.
Strongly Agree: 16
Agree: 0
Neither Agree nor Disagree: 0
Disagree: 0
Strongly Disagree: 0
Non-Response: 0
Activity Details
Title: Immigration and Citizenship Services, Duncan Area Literacy Council
Narrative: Duncan Area Literacy Council
Duncan Area Literacy Council was able to expand citizenship and immigration services with a mini-grant from ODL. The new class began in early 2018 with eight individuals seeking United States citizenship through the naturalization process.
Instructors used USCIS materials to prepare for the civics portion of the test, to complete the N-400 and to respond to the officer during the interview. Flashcards were used for oral practice during each session and writing skills were practiced weekly so learners would be confident when they were given dictation by the USCIS officer.
According to program director, M. Brancich, "Our instructor has that unique quality to turn the smallest incident into a huge teaching moment. This has enabled even the most reluctant learner to be successful in learning. She is resourceful and has created the majority of the lesson plans used in her classes. She is flexible and always open to new ideas. As a group, we are still young and learning in this process of helping others obtain their U.S. Citizenship and will report useful practices as they are developed."
Participants were pre- and post-tested with 100% demonstrating progress on the civics questions. Reading, writing and communication skills also improved steadily. Seventy-five percent of the participants demonstrated success in USCIS on-line practice tests, and 100% reported increased confidence in interview skills.
Teacher M. Martinez said, "The class was a learning experience for all of us. We didn't know what to expect when we started in January, but we have learned and grown along with our students." Both instructors agreed that future classes would be easier to teach because of the experiences gained during the initial year.
Several students reported that they had previously attempted to fill out the proper forms to apply for citizenship but always gave up. The instruction helped the students know how to respond to the tedious and time-consuming process of completing the N-400 and how to study and retain the information for the written test and interview. USCIS on-line resources provided useful information for both students and teachers.
By August, 2018, six individuals completed their N-400 application forms and completed their biometrics, and were awaiting interviews. During the waiting period, the group continued to meet and practice in preparation for the interview.
According to literacy director, “I am amazed at what has been accomplished over this short period of time. I am in awe of each of these individuals and their tenacity to complete this extremely difficult task. It has been a long process for many of them and I feel a sense of responsibility to help them in any way possible.”
E. Darling, Executive Director of the Stephens County United Way stated, “This is an excellent opportunity for the residents of our community! This is a valuable asset and probably should have been offered long ago.”
The literacy director reported that the newspaper had been very supportive of the project and had featured the project in several articles. Brancich also noted that the newspaper editor called to personally say “thank you” for what DALC was doing and he offered the assistance of the local political chapter of his organization.
According to Brancich, “These prospective citizens are much more confident in their interaction with other English speakers. Some students are now researching immigration laws, and one student wants to become an employee in citizenship instruction after she becomes a citizen! Many have become very interested in the rights of immigrants and are eager to learn more.”
Intent: Improve users’ ability to participate in their community.
Activity: Instruction
Mode: Program
Format: In-person
Quantity
Session length (minutes): 120
Number of sessions in program: 1
Average number in attendance per session: 6
Number of times program administered: 25
Partner Information
Organization Type of Partner Organization(s):
Libraries: No
Historical Societies or Organizations: No
Museums: No
Archives: No
Cultural Heritage Organization Multi-type: No
Preschools: No
Schools: No
Adult Education: No
Human Service Organizations: No
Other: No
Legal Type of Partner Organization(s):
Federal Government: No
State Government: No
Local Government (excluding school districts): No
School District: No
Non-Profit: No
Private Sector: No
Tribe/Native Hawaiian Organization: No
Beneficiaries
Is the activity directed at the library workforce: No
For a targeted group or for the general population: Targeted
Geographic community of the targeted group: Urban
Suburban
Rural
For what age groups: 18-25 years
26-49 years
50-59 years
60-69 years
70+ years
For what economic types: Economic Not Applicable
For what ethnicity types: Ethnicity Not Applicable
Is the activity directed at families: No
Is the activity directed at intergenerational groups: No
Is the activity directed at immigrants/refugees: Yes
Is the activity directed at those with disabilities: No
Limited functional literacy or informational skills: Yes
Is the activity category not already captured: No
Locale
Is the activity state-wide: No
Specific Locations: Yes
Name: DUNCAN AREA LITERACY COUNCIL
Address: 2300 COUNTRY CLUB ROAD
City: DUNCAN
State: OK
Zip: 73533
Question 1: I learned something by participating in this library activity.
Strongly Agree: 6
Agree: 0
Neither Agree nor Disagree: 0
Disagree: 0
Strongly Disagree: 0
Non-Response: 0
Question 2: I feel more confident about what I just learned.
Strongly Agree: 6
Agree: 0
Neither Agree nor Disagree: 0
Disagree: 0
Strongly Disagree: 0
Non-Response: 0
Question 3: I intend to apply what I just learned.
Strongly Agree: 6
Agree: 0
Neither Agree nor Disagree: 0
Disagree: 0
Strongly Disagree: 0
Non-Response: 0
Question 4: I am more aware of resources and services provided by the library.
Strongly Agree: 3
Agree: 0
Neither Agree nor Disagree: 0
Disagree: 0
Strongly Disagree: 0
Non-Response: 3
Question 5: I am more likely to use other library resources and services.
Strongly Agree: 3
Agree: 0
Neither Agree nor Disagree: 0
Disagree: 0
Strongly Disagree: 0
Non-Response: 3
Activity Details
Title: Immigration and Citizenship: Opportunities Industrialization Centers of OK County (OIC)
Narrative: Opportunities Industrialization Centers of OK County (OIC) is an adult literacy program in Oklahoma City that provides basic literacy instruction, instruction for Temporary Service to Needy Families (TANF) clients and assistance in preparing for the high school equivalency test. This project allowed OIC to expand services to add Conversational English and Introduction to Citizenship classes.
OIC focused on educating the community on the need and availability of the new service. Information was distributed through an active social media campaign, email marketing, and on-site sharing of information with students currently enrolled at OIC for high school equivalency testing. Flyers were distributed throughout the Asian district and delivered to several Hispanic businesses which encouraged referral. An 8x4 foot sign was erected next to OIC to promote the new services.
The new OIC service was launched in March of 2018 with four new students.
The topic of immigration was of importance to local media and there was a great response to OIC’s press releases. Several articles appeared in the Journal Record and Oklahoma City Herald. Radio personality Gerry Bonds invited OIC’s director and one of the instructors to participate in a radio broadcast.
Bond wrote, “I am the host of The Living Room with Gerry Bonds, a monthly topic-driven radio program. However, you may know me from my long career in television. Ms. Jones (the OIC director) will be one of my guests for the taping of my July program. The program will be on immigration. I called Ms. Jones after reading about the classes OIC is offering. Since my show is conversational and very much aims at “humanizing” the topics we discussed, Ms. Jones thinks your experience with the Coffee Chat Tuesdays sessions and the people who attend would be invaluable.”
The original plan was to utilize the Conversational English classes as a potential draw to the Introduction to Citizenship classes. Three 8-week sessions were offered. An additional service, Coffee Chat Tuesdays, was added to provide a safe place with a relaxed atmosphere to practice English.
Instruction included civics and history lessons from the USCIS website and oral and written communication to help learners prepare for interviews with the immigration officer.
K. Carrol, Ed.D candidate from the University of Oklahoma learned about the classes and said, “My passion is teaching ESL and working with adult learners to achieve their goals. I have been teaching for nearly ten years. I am really interested and curious to know if your organization ever needs help or volunteers. I have experience leading conversational classes, but I would be interested in teaching a citizenship class which would be new content for me. I just recently came upon your website, and I love the mission of OIC!” She was quickly signed up to assist with the conversation classes.
While the new class size was small, its intimate nature greatly increased the comfort level of the students. This not only increased their comfort using English both in and out of the classroom, but helped developed friendships and a support group.
According to OIC's director, “This project allowed OIC to expand services and increase our visibility. We are now able to provide services to one of our community's under served populations. Our pl is to capitalize on the groundwork laid during this first year and expand this services and outreach in the future.
One of the class participants confirmed the importance of the program by saying, "I like this class. It really helped me to improve my English. I can use immediately the new vocabulary. I'm able to understand a lot more contexts and speak clearer. I like that there are many accents in the class, too."—A. Aguascalientes, age 24 of Mexico
Intent: Improve users’ ability to participate in their community.
Activity: Instruction
Mode: Program
Format: In-person
Quantity
Session length (minutes): 90
Number of sessions in program: 1
Average number in attendance per session: 10
Number of times program administered: 24
Partner Information
Organization Type of Partner Organization(s):
Libraries: No
Historical Societies or Organizations: No
Museums: No
Archives: No
Cultural Heritage Organization Multi-type: No
Preschools: No
Schools: No
Adult Education: No
Human Service Organizations: No
Other: No
Legal Type of Partner Organization(s):
Federal Government: Yes
State Government: No
Local Government (excluding school districts): No
School District: No
Non-Profit: No
Private Sector: No
Tribe/Native Hawaiian Organization: No
Beneficiaries
Is the activity directed at the library workforce: No
For a targeted group or for the general population: Targeted
Geographic community of the targeted group: Urban
Suburban
For what age groups: 18-25 years
26-49 years
50-59 years
60-69 years
For what economic types: Economic Not Applicable
For what ethnicity types: Ethnicity Not Applicable
Is the activity directed at families: No
Is the activity directed at intergenerational groups: No
Is the activity directed at immigrants/refugees: Yes
Is the activity directed at those with disabilities: No
Limited functional literacy or informational skills: Yes
Is the activity category not already captured: No
Locale
Is the activity state-wide: No
Specific Locations: Yes
Name: Opportunities Industrialization Center of Oklahoma County
Address: 3303 N Walnut Ave, Bldg East
City: Oklahoma City
State: OK
Zip: 73105-2832
Question 1: I learned something by participating in this library activity.
Strongly Agree: 2
Agree: 0
Neither Agree nor Disagree: 2
Disagree: 0
Strongly Disagree: 0
Non-Response: 0
Question 2: I feel more confident about what I just learned.
Strongly Agree: 2
Agree: 0
Neither Agree nor Disagree: 2
Disagree: 0
Strongly Disagree: 0
Non-Response: 0
Question 3: I intend to apply what I just learned.
Strongly Agree: 4
Agree: 0
Neither Agree nor Disagree: 0
Disagree: 0
Strongly Disagree: 0
Non-Response: 0
Question 4: I am more aware of resources and services provided by the library.
Strongly Agree: 0
Agree: 0
Neither Agree nor Disagree: 4
Disagree: 0
Strongly Disagree: 0
Non-Response: 0
Question 5: I am more likely to use other library resources and services.
Strongly Agree: 4
Agree: 0
Neither Agree nor Disagree: 0
Disagree: 0
Strongly Disagree: 0
Non-Response: 0
